This Privacy Policy explains how Artificial Autonomy Pte. Ltd. (“Company”, “we”, “us”) collects, uses, discloses, and protects personal data when you use our websites, products, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

Scope and applicable law
- This Policy applies to personal data we collect from individuals who visit our website, create an account, subscribe to our products, or otherwise interact with us.
  We process personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and other applicable data protection laws, where relevant.
Personal data we collect
- We may collect the following categories of personal data:
  (a) Identification and contact data: name, email address, company name, job title, billing address, and other contact details you provide via forms, checkout, or account registration.
  (b) Account and usage data: usernames, authentication details, settings, log data, pages viewed, features used, clickstream data, and timestamps related to your use of our dashboards, APIs, and tools.
  (c) Transaction and billing data: payment-related information (processed via third-party payment providers), order details, subscription plans, and invoicing records.
  (d) Technical and device data: IP address, browser type, operating system, device identifiers, general location (e.g. city/country), and other technical information collected via cookies or similar technologies.
  We do not intentionally collect sensitive personal data (such as health, biometric, or religious data) or data of children under 18, and our services are not directed to children.
How we collect personal data
- We collect personal data in the following ways:
  (a) Directly from you when you: create an account, subscribe to a plan, request a demo, contact support, complete forms, or sign up to newsletters.
  (b) Automatically when you use our services, through cookies, analytics tools, server logs, and similar technologies that collect usage and technical information.
  (c) From third parties, such as payment processors, authentication providers, or integration partners, where you authorize such connections.
Purposes for collection, use, and disclosure
- We collect, use, and disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances, including to:
  (a) Provide and operate our products and services, including account creation, authentication, access control, and delivery of features you subscribe to.
  (b) Process payments, manage subscriptions, issue invoices, and handle customer service or technical support requests.
  (c) Improve and develop our services, including monitoring performance, analyzing usage patterns, testing features, and enhancing user experience and security.
  (d) Communicate with you about service updates, security alerts, administrative messages, and, where permitted, marketing or promotional content (which you may opt out of).
  (e) Comply with legal and regulatory obligations, enforce our terms, and protect our rights, property, users, and the public.
Consent, withdrawal, and other legal bases
- Where required by applicable law, we obtain your consent before collecting, using, or disclosing your personal data for specific purposes.
  You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us using the details below or using available account/communication settings; however, this may affect our ability to provide certain services to you.
  In some cases, the PDPA and other laws permit collection, use, or disclosure of personal data without consent (for example, for legal proceedings, investigations, or where clearly in the individual’s interest).
Cookies and similar technologies
- Our website may use cookies, web beacons, and similar technologies to:
  (a) enable core site functionality (e.g. session management, security, preferences);
  (b) perform analytics and measure usage; and
  (c) support certain third-party integrations or embedded content.
  You can manage cookie preferences through your browser settings or relevant tools, but disabling certain cookies may affect site functionality or performance.
How we share personal data
- We do not sell your personal data. We may share personal data with:
  (a) Service providers and vendors who perform services on our behalf, such as hosting, payment processing, email delivery, analytics, and customer support, under appropriate contractual safeguards.
  (b) Business partners or integration partners where you opt in to or enable such integrations and data sharing.
  (c) Professional advisers (lawyers, accountants) and authorities where necessary for compliance, enforcement, or in connection with legal claims.
  (d) Potential acquirers or investors, in connection with any merger, acquisition, or other corporate transaction, subject to appropriate confidentiality protections.
Cross-border transfers
- Where personal data is transferred outside Singapore, we will ensure that the receiving organization provides a standard of protection comparable to that under the PDPA or that an exception under the PDPA applies.
  This may include the use of contractual clauses or reliance on jurisdictions assessed to have adequate data protection laws.
Data retention
- We retain personal data only for as long as reasonably necessary to fulfil the purposes set out in this Policy, to comply with legal, regulatory, tax, or accounting requirements, and to resolve disputes or enforce our agreements.
  When personal data is no longer required, we will take reasonable steps to securely delete, anonymize, or aggregate it, unless a longer retention period is required or permitted by law.
Data security
- We implement reasonable technical and organizational measures to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
  While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights and how to exercise them
- Subject to applicable law, you may have the right to:
  (a) request access to personal data that we hold about you;
  (b) request correction of inaccurate or incomplete personal data; and
  (c) request information about our policies and practices with respect to data management.
  Requests can be made using the contact details below. We may require additional information to verify your identity and may charge a reasonable fee where permitted by law.
Data Protection Officer and contact details
- We have designated a person responsible for overseeing our compliance with data protection obligations (Data Protection Officer, “DPO”).
  For any questions about this Privacy Policy, to exercise your rights, or to withdraw consent, please contact us using the email address or contact form provided on our website, addressed to the “Data Protection Officer”.
Third-party sites and services
- Our website or services may contain links to third-party websites, services, or integrations that are not operated or controlled by us.
  We are not responsible for the privacy practices of such third parties, and you are encouraged to review their privacy policies before providing any personal data.
Updates to this Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
  The “Last updated” date at the top of this page indicates when this Policy was last revised, and continued use of our services after any updates constitutes acceptance of the revised Policy.

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